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What Color Is Your Parachute: Petal 6 – Where You Thrive

This article is part of a seven-part series inspired by What Color Is Your Parachute?, Richard Bolles’ classic guide to finding work that fits who you are. In his “Flower Exercise”, each petal represents one element of a fulfilling career: the skills you love using, the people you work best with, the environment that helps you thrive, your values, interests, geography and preferred level of responsibility. You can start anywhere or follow the series as each article stands alone, but together they form a single flower.The sixth petal of the Flower Exercise explores geography, though not only in the physical sense. It is about the environments, cultures and communities where you feel most comfortable. Geography can mean a specific place, but it can also refer to a sense of belonging or the rhythm of life that suits you best.Bolles encouraged readers to think about where they naturally thrive. Some people come alive in the energy of a big city, while others do their best thinking surrounded by nature or in small, close-knit communities. The question is not where opportunity exists, but where you can flourish.Finding the Places That FitFor me, geography has never been about maps or postcodes. It is about culture, permission and how much of myself I need to calibrate in order to belong. I have learned to read rooms quickly and understand what signals belonging in each one. In the early part of my career, fitting in was a marker of success. The organisation was taking a chance on me, and I wanted to prove that they were right to do so. I paid attention to learn how things were done, how people spoke, how decisions were made and what was left unsaid. I saw it as professional skill, not compromise. Over time, I realised that fitting in is a kind of achievement while belonging is something deeper and geography changed shape again.It was no longer about where I could work, but about which environments could hold the reality of my life. A full-time hospital schedule or corporate routine no longer fit the map I was living. I didn’t have local grandparents for support. I had medical appointments, sick days and school pickups that didn’t fit neatly between meetings. I tried to stay adaptable, but the truth was, I couldn’t be everything to everyone anymore. I stopped asking myself how to belong and started asking where it was possible to hold more parts of me.That question has followed me. It has changed how I define the right place to work and the kind of people I want to work with. Geography, is now about the systems and cultures that make it possible to bring my life with me, not bury it. The best environments recognise that people live whole lives outside their job titles. They don’t ask you to shrink to fit; they expand to meet you.If you mapped the places where you have worked or lived, which ones felt expansive and which ones felt small? What made the difference: the work itself, the people, or the permission to be yourself? When have you outgrown an environment that once felt right? What signals told you it was time to move on, and what kind of soil do you need to grow in now?Geography in the Modern WorldWhen Richard Bolles first wrote about this petal, geography meant location: where you lived, how far you were willing to commute and which opportunities were within reach. Today, it has a much wider meaning. The digital era has redrawn the map of work. Technology has blurred borders and created opportunities to contribute from almost anywhere, yet the experience of that flexibility depends heavily on where you are.According to the International Labour Organization, the capacity to work from home differs widely across regions. High-income countries in Europe and North America have greater access to digital infrastructure, while many lower- and middle-income countries still lack the conditions that make remote work feasible. The Organisation for Economic Co-operation and Development reports that even within Europe, local economies and commuting patterns influence who benefits most from remote or hybrid roles. Geography, it seems, still shapes opportunity, only now through technology rather than proximity.Work preferences are also shifting. Gallup’s global data show that most employees now prefer hybrid arrangements that combine home and office time, valuing flexibility and well-being over visibility. In contrast, the U.S. Bureau of Labor Statistics notes that while remote work has stabilised at higher levels than before the pandemic, regional expectations remain distinct. Across Europe, workers consistently prioritise balance and predictable hours, whereas in the United States, longer hours and fewer breaks remain common. In many parts of Asia, traditional hierarchies and social norms continue to limit flexible options despite growing demand from younger workforces.For individuals, these differences matter. They shape how careers develop, what trade-offs are possible and which support systems are required to thrive. The same role can feel entirely different depending on whether it exists in Dublin, Dubai or Delhi. Geography now means understanding not only where the work is, but what the surrounding culture expects of you and what it gives in return.What expectations come with the places or cultures where you have worked? What have you needed to carry with you, and what have you had to leave behind, to belong or to thrive in a new context?A Question for ReflectionThink back to places where you have lived or worked. Which ones made you feel grounded and energised? Which ones left you restless or disconnected? Write down what made each experience different. You may notice patterns in the pace, communication style or community spirit that suits you.Where do you feel most at ease, most yourself and most capable of doing good work? What is it about that environment that allows you to thrive?Petal 6 reminds us that geography is more than a location. It is the mix of culture, rhythm and expectation that shapes how we live and work. Understanding your own geography means recognising the conditions that let you bring your full self into the world and do your best work there. References:International Labour Organization. Working from home: From invisibility to decent work. Geneva: ILO; 2020. Available from: https://www.ilo.org/wcmsp5/groups/public/-/ed_protect/-/protrav/documents/publication/wcms_765896.pdfOrganisation for Economic Co-operation and Development. Luca D, Özgüzel C. The new geography of remote jobs? Evidence from Europe. Paris: OECD Publishing; 2023 Nov. Available from: https://www.oecd.org/publications/the-new-geography-of-remote-jobs-evidence-from-europe_8d989f6-en.pdfS. Bureau of Labor Statistics. Productivity and remote work. Washington (DC): BLS; 2024. Available from: https://www.bls.gov/productivity/notices/2024/productivity-and-remote-work.htmGallup Inc. Global Indicator: Hybrid Work. Washington (DC): Gallup; 2024. Available from: https://www.gallup.com/401384/indicator-hybrid-work.aspx

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What Color Is Your Parachute: Petal 5 – What You Want To Work On

This article is part of a seven-part series inspired by What Color Is Your Parachute?, Richard Bolles’ classic guide to finding work that fits who you are. In his “Flower Exercise”, each petal represents one element of a fulfilling career: the skills you love using, the people you work best with, the environment that helps you thrive, your values, interests, geography and preferred level of responsibility. You can start anywhere or follow the series as each article stands alone, but together they form a single flower.The fifth petal of the Flower Exercise invites you to look outward. It focuses on fields of interest: the subjects, causes or industries that capture your curiosity and make you want to learn more.This petal often evolves throughout life. Many of us choose careers early, based on what we or others think we should be interested in. Over time, the topics that truly hold our attention reveal themselves through what we read, talk about or find ourselves drawn to when we are free to choose.What kinds of subjects have stayed with you across the years, even as your work has changed?Following CuriosityWhat holds my interest has never been a single subject or sector. It is the process of learning something new, mastering it and then using that understanding to make things work better for others. Once I see how a system fits together, I start to build structure around it. Routine brings order, which then creates space for curiosity. That is when I start to experiment by designing, improving, connecting ideas or people who might not have met otherwise. Each role I have taken has followed this rhythm. The challenge is that once I know it well, it occupies less of my attention, and I start looking for the next area to grow. My interests move where there is room to learn and to make a difference, whether that is with patients, employees, family or community.When you think about your own work, do you notice a pattern in how your interest rises or fades?Curiosity Versus PassionBolles wrote that curiosity is often a more reliable guide than passion. Passion can burn hot and fade quickly, while curiosity endures. It is the impulse to learn, to understand and to connect ideas. For me, curiosity has been the constant through every stage of work. It keeps me engaged and reminds me that growth begins with interest.Which parts of your work leave you wanting to understand more instead of moving on quickly?Letting Interests EvolveMy career has not followed a straight path, nor has it stayed within one industry. It reflects the interplay between personal circumstances and professional opportunity, and it has shown me that my interests do not remain fixed. They shift as I grow. My curiosity draws me towards what I do not yet understand, where there is a challenge to meet or a system to improve. Each time I learn a role and it becomes familiar, I find myself looking forward again. That rhythm is not restlessness but renewal, a way of continuing to learn and stay engaged.How have your interests shifted over time, and what do those changes reveal about the kind of work that keeps you learning and fulfilled?Interesting OpportunitiesNew directions rarely arrive as plans. They tend to appear when I notice a gap or a pattern that does not make sense. Reading widely and speaking to people across different fields often reveals those spaces, the places where something important has been overlooked or where a good idea has stalled. I am drawn to those problems without champions. They invite thinking, structure and momentum. Each time I follow one, it teaches me something new about how change happens and how it can be sustained.What kind of work keeps generating new questions for you to explore? Which ideas or projects continue to hold your attention even after the initial spark fades?A Question for ReflectionMake a list of topics or issues that have consistently caught your attention over the last few years. Write down why they interest you and how you might learn more about them. What patterns link them together? What topics do you read about even when you are tired? What kinds of problems draw your attention when you hear about them in the news or at work? When you have free time, what do you research, discuss or create without being asked?You may discover that what connects your interests is not the subject itself but the motivation behind it. For example, you may be drawn to education, healthcare and human resources because all involve helping people grow.Petal 5 reminds us that curiosity is rarely random. Our interests often reveal a deeper drive to learn, contribute and make sense of the world. Paying attention to what holds our focus shows us where we are most engaged in our work.

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What Color Is Your Parachute: Petal 4 – Why You Work

This article is part of a seven-part series inspired by What Color Is Your Parachute?, Richard Bolles’ classic guide to finding work that fits who you are. In his “Flower Exercise”, each petal represents one element of a fulfilling career: the skills you love using, the people you work best with, the environment that helps you thrive, your values, interests, geography and preferred level of responsibility. You can start anywhere or follow the series as each article stands alone, but together they form a single flower.The fourth petal of the Flower Exercise asks a deeper question: why do you work? It is a question of values and purpose. Not the values listed on websites or policies, but the ones that guide our choices when no one is watching.Values shape how we interpret success, how we respond to pressure and how we make trade-offs between ambition and integrity. Without clarity about why we do what we do, we risk chasing achievement without fulfilment.The Shifting Meaning of WorkFor many people, purpose evolves over time. I did not study medicine because I felt a vocational calling to the profession. I studied medicine because I was guided in that direction. At seventeen, I still had little insight into what I was going to be when I grew up. My father was disappointed when he heard I had chosen medicine. He said he helped people every day through food, because everyone needs bread. I did not understand it then, but I do now.Medicine never felt like purpose to me. I worked hard, but I did not feel I was making an impact. Patients were grateful for too little, and everyone around me was exhausted. The system was underfunded and overextended, and goodwill was treated as an endless resource. I left knowing that public health cannot run on sacrifice.Purpose began to take shape later, almost by accident. Working in HIV changed how I understood service. The patients were not defined by illness but by determination. They wanted to thrive, not simply survive. Their energy gave new meaning to my work.Today, I find purpose in continuity. In the family business, I see the impact of feeding people, families, celebrations, the ordinary and sacred moments of daily life. Bread, once my father’s metaphor, has become my own. Through philanthropy, I have found another kind of purpose: strengthening systems so that they can serve more people, more effectively, more sustainably and with dignity. That is what meaningful impact looks like to me.How has your understanding of meaningful work evolved as your life and responsibilities have changed?Values in PracticeBolles encouraged readers to reflect on what they consider non-negotiable. These are the boundaries that define a fulfilling career. For example:Integrity: I need to act in ways that align with my conscience.Service: I want my work to improve someone else’s life.Learning: I value growth, curiosity and the ability to keep evolving.Balance: I want space for both contribution and rest.Justice: I want to be part of systems that treat people fairly.These principles have shaped how I understand impact. They form the thread that connects what I do now with what I once searched for in medicine. The work that feels most meaningful to me today is work that honours these values in practice, where effort is matched by integrity and systems serve people as they should. The alignment is not always perfect, but I can tell when it is there. It changes the tone of everything around it.Recent studies affirm what experience has already shown me: meaning at work is closely tied to alignment. Research in Harvard Business Review found that people who experience their work as meaningful are more engaged and committed than those motivated mainly by pay or promotion. Similarly, Martela’s 2021 study on the psychology of meaningful work showed that a sense of significance, rather than status, predicts fulfilment. When work aligns with our values and allows autonomy and responsibility, it supports well-being and reduces burnout. I see this reflected in my own path. The times I have felt most energised were not necessarily the most visible or prestigious, but the ones that allowed integrity, clarity and contribution to coexist.What boundaries or principles feel non-negotiable for you, and how do they shape your decisions at work?A Question for ReflectionThink of three moments when you felt proud of yourself at work and three when you felt uneasy. For each, ask what value was being honoured or violated. You may start to see patterns that explain both your satisfaction and your frustration. Those patterns are your compass.What matters most to you in your work, and how clearly is that reflected in the choices you make each day?Petal 4 reminds us that meaningful work begins with clarity about what we stand for. When our values and our actions align, purpose follows naturally.  ReferencesMartela F. The three meanings of meaning in work. Journal of Vocational Behavior. 2021;131:103646. doi:10.1016/j.jvb.2021.103646.Kiersz A, Grant A. What makes work meaningful? Harvard Business Review. 2023 Jul 11. Available from: https://hbr.org/2023/07/what-makes-work-meaningfulHackman JR, Oldham GR. Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance. 1976;16(2):250-79.Schnell T, Hoffmann A, Pali S. Meaningful work protects against burnout: Links and mechanisms. Frontiers in Psychiatry. 2019;10:382. doi:10.3389/fpsyt.2019.00382.

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What Color Is Your Parachute: Petal 3 – Where and How You Thrive

This article is part of a seven-part series inspired by What Color Is Your Parachute?, Richard Bolles’ classic guide to finding work that fits who you are. In his “Flower Exercise”, each petal represents one element of a fulfilling career: the skills you love using, the people you work best with, the environment that helps you thrive, your values, interests, geography and preferred level of responsibility. You can start anywhere or follow the series as each article stands alone, but together they form a single flower.The third petal of the Flower Exercise focuses on working conditions: the physical, social and psychological environment that allows you to perform at your best. This includes not only where you work but also how your day is structured, what pace you prefer and how decisions are made around you.We often overlook this petal because we are trained to focus on what we do rather than how we do it. Yet the conditions that surround us can determine whether our talents flourish or fade.The Architecture of WorkI have come to understand that the way I work best is not static. It has evolved with time, circumstance and self-awareness. Recently learning that I have attention deficit hyperactivity disorder (ADHD) has helped me see this more clearly. It explains not only my preference for structure but also my need for flexibility within it.As a child, I grew up in an environment with high expectations and strong external structure. Much of life was organised for me, so I could focus on school. It was predictable and disciplined and it gave me tools that have served me ever since: planning, lists, systems and schedules. Later, those habits became the scaffolding that allowed me to function effectively as an adult.When I began working, I discovered that structure and independence are not opposites. In clinical medicine, the routines were relentless yet oddly satisfying. Each day followed a rhythm: early rounds, task lists, follow-ups, results, evening rounds then starting again the next morning. I thrived on the clarity, but the environment itself, which was regularly rude, hierarchical and hostile, slowly wore me down. I could sustain the structure, but not the culture.In pharmaceutical medicine, I began to redesign the way I worked. The commute was long at first, but the work itself had pace, variety and intellectual depth. When caring for my premature daughter meant I needed to be in Dublin, I adapted again. I became transparent about my responsibilities and found employers who offered the flexibility I needed. Remote and hybrid work became more than a convenience. They became part of my architecture of balance. It allowed me to care for my family, pursue additional studies and perform well professionally.Now, I know that what I need to do my best work changes with context. The right architecture for me has a few constant features:Structure with autonomy. Clear expectations but freedom to find my own rhythm.Purposeful collaboration. Connection with people who respect expertise and preparation.Hybrid rhythm. Quiet time for deep work balanced with in-person days for exchange and alignment.Boundaries and clarity. Knowing the limits of my role and responsibilities early on so I can operate confidently within them.These are not rigid rules but evolving needs. What supported me as a junior doctor is not what I need now as a leader, mother and board member. The architecture of work continues to evolve as life does, shaped by the demands and seasons that accompany it.Which working structures such as pace, independence, collaboration or boundaries allow you to contribute most effectively?Exploring Your Own Working ConditionsBolles suggested examining the practical aspects of work that most people ignore until they cause frustration. Consider the following:Pace: Do you prefer fast decision-making or time to deliberate?Structure: Do you thrive on clear systems or on flexibility and improvisation?Size: Are you most effective in small teams, large organisations or independent roles?Noise and energy: Do you think best in quiet spaces or in lively environments?Feedback: Do you prefer regular check-ins or trust-based independence?Recognition: Do you like public acknowledgement or quiet appreciation?Each of these shapes the quality of your working life as much as job titles or salary.What patterns do you notice in the settings or schedules where you feel most focused and energised?Aligning Conditions With PurposeIn recent years, the rise of hybrid and remote work has revealed how differently people thrive. Some find motivation in the bustle of shared offices, others in solitude. Neither is better; what matters is knowing which conditions allow your best contribution.Research supports this variety. A 2024 study published in Nature found that hybrid work reduced employee quit rates by roughly one third and improved job satisfaction, suggesting that flexibility can strengthen both engagement and retention. Similarly, a 2023 review of hybrid work models reported that autonomy and the ability to control one’s environment were key predictors of productivity and focus for knowledge-based professionals.However, these findings are not universal. The US National Institutes of Health has highlighted that hybrid work can blur boundaries between work and personal life, create social isolation, and reduce informal collaboration. The impact often depends on personality, role, and stage of life. Those who value frequent interaction may miss the energy of shared spaces, while those who thrive on independence often find the quiet of remote work restorative.Neither is better; what matters is knowing which conditions allow your best contribution. In what ways does your current way of working support your sense of purpose, and where might it be limiting it?A Question for ReflectionOver the next week, observe yourself at work. When do you feel most absorbed, effective and at ease, and when do you feel depleted or disengaged? What do those moments reveal about the conditions that allow you to do your best work?Petal 3 reminds us that thriving at work depends not only on what we do but on how we are able to do it.

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What Color Is Your Parachute: Petal 2 – Who You Work Best With

This article is part of a seven-part series inspired by What Color Is Your Parachute?, Richard Bolles’ classic guide to finding work that fits who you are. In his “Flower Exercise”, each petal represents one element of a fulfilling career: the skills you love using, the people you work best with, the environment that helps you thrive, your values, interests, geography and preferred level of responsibility. You can start anywhere or follow the series as each article stands alone, but together they form a single flower.The second petal of the Flower Exercise focuses on people: the kinds of personalities, values and working relationships that bring out your best. It is easy to assume that professional satisfaction depends mostly on the nature of the work, yet research consistently shows that relationships at work are one of the strongest predictors of fulfilment and resilience.In a study by Gallup on employee engagement, people who reported having a close friend at work were significantly more likely to be productive, innovative and loyal to their organisation. Connection matters not only for belonging but for performance.Discovering My People PatternI have learned that I do my best work alone. I am naturally introverted and happiest when I can think, create and move at my own pace. Other people are important to me, but mostly when collaboration has a clear purpose. I value expertise, competence and independence.Medicine suited this side of me. The work was often solitary. Patient lists were divided and each doctor managed their own wards before reporting back to whoever was guiding their training. I liked that independence. I could focus, get through the work and measure my contribution by results rather than by constant discussion.Later, when I moved into supply chain as a senior buyer, I found the same satisfaction. No one else shared my exact role, which gave me the freedom to experiment and make strategic decisions. That independence allowed me to achieve dual suppliers for all major raw materials and excipients, which strengthened our negotiating position. It felt good to be able to be creative in a structure that made a difference.The most collaborative team I have ever worked with was my last one in HIV medicine. Everyone was an expert in their own area and trusted the others to deliver. That trust made collaboration efficient. I was valued as the medical advisor, and together we built plans that addressed both patient needs and the market as a whole. It was a rare experience of true partnership, where each person brought depth and a genuine openness to others.With each role, I have become clearer about how I work best. I am at my strongest when I have space to think independently, access to capable colleagues when needed, and mutual respect built on expertise. I do not need constant connection, but I thrive on purposeful alignment. That, for me, is what good teamwork looks like.When have you worked best? Alone, in partnership or in a team?  What made that environment effective for you?What Kind of People Energise You?Bolles invites us to look beyond demographics or professional expertise and instead observe temperament and motivation. Ask yourself:Do I prefer working with people who move fast or those who reflect deeply before acting?Do I feel energised by lively discussion or by calm, focused work?Am I most effective with peers, clients, mentors or mentees?What kinds of values and attitudes inspire trust and respect in me?This reflection is about awareness. Who you work with can matter as much as what you do. Once you recognise the traits that bring out your best, you can intentionally seek or build those dynamics.Who helps you think more clearly or perform at your best, and what qualities make those relationships work?A Question for ReflectionThink about three situations where you felt proud of your work and three that left you drained. Who were the people involved, and what patterns can you see in the relationships that brought out your best? Who are the kinds of people that make you better at what you do, and what qualities do they bring out in you that you struggle to access alone?Petal 2 reminds us that the quality of our work is often shaped by the people around us. Knowing who helps us think, grow and deliver our best allows us to choose collaboration with greater purpose.

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What Color Is Your Parachute: Petal 1 – What You Love Doing

This article is part of a seven-part series inspired by What Color Is Your Parachute?, Richard Bolles’ classic guide to finding work that fits who you are. In his “Flower Exercise”, each petal represents one element of a fulfilling career: the skills you love using, the people you work best with, the environment that helps you thrive, your values, interests, geography and preferred level of responsibility. You can start anywhere or follow the series as each article stands alone, but together they form a single flower.There are skills we learn because we must and there are skills we use because we cannot help ourselves. The first keep us competent; the second keep us alive. Bolles called these “transferable” and “motivated” skills and they form the first petal of the Flower Exercise.This petal asks a simple but challenging question: what do you truly love doing? Not what you do well, or what your job requires, but what makes you lose track of time. Many of us spend years mastering skills that others value, only to realise they don’t spark joy. The purpose of this reflection is to separate ability from energy.A Moment of FlowThere are moments in life when we feel closest to who we must really be. For me, one of those moments came when I began to understand what kind of doctor I wanted to become.I had spent years in clinical medicine, doing work that mattered, but the pace was relentless. Late nights, early mornings, always another list to get through. I was constantly on the move, often cold, hungry and tired. Somewhere along the way, I had stopped taking care of myself. I was learning, yes, but also walking a fine line between being genuinely good at my job and quietly afraid that I might be terrible at it, often at the same time.When it came time to choose a speciality, I chose pharmaceutical medicine. It was a decision about how I wanted to continue in my chosen profession. Suddenly my days had structure, sleep became regular and for the first time in years, I could think in peace.When I started studying pharmaceutical medicine at Trinity College Dublin, something clicked. The concepts and theories made sense in a way that felt natural. I found myself reading because it was genuinely interesting. The work carried me along. It was satisfying. I think that was the first time in my adult life that learning felt like breathing.When do you feel most yourself in your work, fully absorbed in what you are doing?Recognising the Skills You LoveBolles encouraged readers to think in verbs, not job titles. It is not “doctor”, “executive” or “coach”, but what you actually do when you are at your best. Here are a few examples of verbs that reveal motivated skills:Observing patterns others overlookTranslating complex ideas into language people can understandListening in a way that helps others hear themselvesEncouraging people to grow without rescuing themFraming decisions so others can see the bigger pictureBalancing empathy with accountabilityQuestioning assumptions that limit progressAsk yourself: when have you felt proud of something you did? What was the action at the heart of that moment?To make this practical, choose five or six moments from your life, inside or outside work, when you felt fully engaged. For each, identify the verbs at the heart of what you were doing. You may start to see patterns: perhaps you are always bringing order to chaos or building bridges between people or transforming ideas into action.Which activities make time move quickly for you, and what skills are you using when that happens?Balancing Competence and JoyIt can be tempting to value only the skills that others reward. Society often measures success through external validation: title, compensation or proximity to power. Yet sustainable careers are built at the intersection of what you do well and what gives you energy. Skills that drain you can be used occasionally, but if they dominate your role, you risk burnout or boredom.What I learned through that transition is that it is possible to be good at something and still feel empty doing it. Competence is not enough. Fulfilment comes from using your abilities in ways that spark joy. When learning becomes a form of curiosity rather than survival, energy replaces exhaustion.When have you realised that being good at something was not the same as enjoying it? Where do your abilities and your sense of joy overlap most clearly?A Question for ReflectionTake time this week to notice the difference between what you are good at and what you love doing. What do your moments of energy, focus and fulfilment have in common? Which skills appear in each of them, and what do those patterns reveal about the kind of work that fits you best?Petal 1 invites us to notice the distinction between competence and joy. Understanding that difference helps us make choices that bring energy back into our work.

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The Listening Series: Level 3 Listen Until You Transform

This reflection is part of The Listening Series, a collection of practices for going deeper in conversations. Level 1 introduces three foundational tools: playback, clean questions and summarising the essence. Level 2 goes beneath the surface of words into energy, silence and embodied awareness. Each post in this level can be read alone, or together as steps that deepen your listening practice.  Level 3 transformational listening describes some tools that help people give shape to emotions, listen without reaching alignment and listen in ways that allow another's truth to transform your views. It builds on the foundations of Levels 1 and 2, but each piece also stands on its own. Start With YourselfMost of the time, we listen in order to respond. Sometimes we listen to hold space. Rarely do we listen with enough openness that we ourselves might be changed.Listening until you transform requires humility. It means loosening your grip on certainty and allowing the possibility that the other person’s perspective, resilience or lived experience might shift how you see the world.I experienced this firsthand on a family visit to Make A Difference (MAD), an organisation my family has been supporting for some time. MAD identifies children in need of care and protection and surrounds them with that very care and protection through long-term mentorship. Their Progression Mentoring model walks with children from adolescence into young adulthood, ensuring they are not alone as they navigate education, employment and independence.I have always loved this organisation. Their passion and sincerity come through even across a Zoom call. Visiting their organisation in person took it to another level.What struck me most was the culture of MAD was their refusal to treat poverty as a problem to be fixed with money, and instead offers care, attention, mentorship and ingenuity.  What makes it remarkable is that this culture is not only showered onto children, but also onto MAD’s staff and volunteers. Everyone in the ecosystem is mentored, supported and developed.Listening to the MAD team, and to the children they support, changed me. I realised that despite my admiration, I still carried limiting beliefs about what was possible to people living in such circumstances. Their resilience and creativity forced me to confront those assumptions and see potential where I had unconsciously assumed limitation.I share this to highlight what I learned: that listening fully, humbly and long enough to be changed reshaped a child’s future and my own understanding of what is possible.How To Practice ItHumbly notice peoplePeople are remarkably resilient and capable of solving their own problems. They do not need your advice, even if they think they do. Additionally, whatever advice you can offer, will never be a perfect fit for their unique values, experiences and capabilities.  Remember your role is not to be the companion not the guru.Share experiences, not adviceThe moment you catch yourself thinking, “I know what they should do,” stop. You don’t know what someone else should do.  You only know what you have done.  What you can offer instead is your own experience shared with humility.   “This was my experience. Yours will be different.” Experience keeps creativity alive and builds connection without taking away the other person’s agency.Say "yes"Say yes to listening without a plan. Yes to perspectives that feel strange, boring or wacky. Yes to stories that stretch you, bore you, or make you laugh. You have the time. Even if you think you don’t, make the time. Explore with others. Take an interest. Live, love, laugh with them. Say yes and pay attention to what happens next.ReflectAsk yourself: “What changed in me because of this conversation?” Perhaps you see resilience more clearly, notice your own limits or discover a new idea.  Transformation comes when you let go of certainty and allow the experience to change you.Why It MattersMost people listen in order to do something: to respond, to impact, to influence. That is a skill worth having, but it is not the whole picture. If you only listen to act on others, you miss the possibility of being acted on yourself.What about allowing yourself to be the response? What about letting yourself be impacted or influenced?This is what Listening Until You Transform demands. It is not passive. It is the most active form of listening there is because it asks you to bring your certainty to your learning edge and risk being surprised, captivated or even undone.And isn’t that what leaders crave too? To be inspired. To be moved. To come alive with ideas and perspectives that could never have been generated from inside their own echo chamber. Inspiration often comes from outside if you allow the transformation to happen.Coaching tip:           The next time you feel the urge to give advice, stop.  Instead, share your own experience and then listen carefully to how the other person responds. Say yes often and notice what changes in you because of the exchange. Listening until you transform is not about surrendering authority. It is about being willing to grow, even in the middle of a dialogue. That is what makes listening transformational.

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The Listening Series: Level 3 Listening Without Agreement

This reflection is part of The Listening Series, a collection of practices for going deeper in conversations. Level 1 introduces three foundational tools: playback, clean questions and summarising the essence. Level 2 goes beneath the surface of words into energy, silence and embodied awareness. Each post in this level can be read alone, or together as steps that deepen your listening practice.  Level 3 transformational listening describes some tools that help people give shape to emotions, listen without reaching alignment and listen in ways that allow another's truth to transform your views. It builds on the foundations of Levels 1 and 2, but each piece also stands on its own. Start With YourselfWhen you hear something you disagree with, the reflex is usually to respond: to argue, to defend, to correct. Listening without agreement asks you to notice that reflex and hold it back long enough to really hear what is being said.It is not about abandoning your own convictions. It is about making space where another’s truth can stand alongside yours without needing to merge, compete or collapse.How To Practice ItListen fullyLet the other person finish. Hear their words without rehearsing your rebuttal.Acknowledge their contextUnderstand that their perspective is shaped by experiences different from your own.Check in with yourselfNotice where ego or bias is colouring what you hear. Ask: Am I listening to understand, or to refute?Allow two truthsAccept that their perspective can exist, even if you hold a different one. Agreement is not required for respect.Why It MattersAgreement feels safe. It reassures us we belong, that we are aligned, that we are on the same page. But if you only listen to agree or disagree, you reduce the conversation to a verdict: pass or fail, right or wrong.Listening without agreement expands the space. It tells the other person: “Your voice matters here, even if I do not share your position.”I experienced this during my daughter’s time in the NICU. The doctors and nurses were professional, empathetic and highly skilled. Yet as first-time parents, our lived reality did not always align with theirs. Their truth was that they were doing their very best for us. Our truth was that sometimes it still was not what we needed. Both were real. Both were hard to hold together. What helped was when community organisations listened to parents’ voices and brought those experiences into the system. Today, legislation requires patient representatives on hospital boards. That is constructive dissent in action — professionals and parents listening to each other without collapsing their different truths into one.Another example came when I became a mother. It was the best day of my life and the worst day of my life, all at once. My child was born premature and unwell. The joy of becoming a parent and the fear of losing her lived side by side. These were radically different truths, but both were true.My mother found this very hard. She could not accept my lack of constant optimism. In her mind, positivity would solve everything, and my very real pessimism was giving off negative energy that explained why my daughter was not doing well. I was not allowed to be conflicted, even privately.That is the danger when we cannot listen without agreement. We silence the complexity of someone’s lived experience. We replace dialogue with pressure. We demand either/or when the truth of many situations is both/and.Listening without agreement does not mean condoning negativity or abandoning hope. It means being willing to sit alongside another person’s reality, even when it conflicts with what you wish they would feel.For leaders, this is a vital discipline. Teams, families and communities are not built on uniformity. They are built on trust, and trust grows when people know their perspective will be heard and respected without first needing to be validated as “right.”Coaching tip:               The next time you hear something you disagree with, pause. Let the other finish. Hear them fully. Acknowledge their context. Then check in with yourself before responding. You may find that listening without agreement builds more trust than easy consensus ever could.

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The Listening Series: Level 3 Giving Shape To Emotions

This reflection is part of The Listening Series, a collection of practices for going deeper in conversations. Level 1 introduces three foundational tools: playback, clean questions and summarising the essence. Level 2 goes beneath the surface of words into energy, silence and embodied awareness. Each post in this level can be read alone, or together as steps that deepen your listening practice.  Level 3 transformational listening describes some tools that help people give shape to emotions, listen without reaching alignment and listen in ways that allow another's truth to transform your views. It builds on the foundations of Levels 1 and 2, but each piece also stands on its own. Start with YourselfSometimes it is hard to pin down exactly how you feel. You begin your day and step into conversations carrying an attitude you haven’t named. Is it anxiety? Frustration? Excitement? Uncertainty?Left unacknowledged, those emotions may reveal themselves at the wrong moment.  Sharp words in a meeting.  Irritability at home.  Distraction when someone needs your attention.  Responsible leadership also means holding yourself accountable for your mental health and listening inward. You can’t hold space for someone else if you have never held space for yourself.How To Practice ItGrounding RitualsBefore you can listen inward, it helps to have simple rituals that help you come back into yourself and connect you with who you truly are.  These are sometimes called grounding rituals. Breathing exercises. A short walk. A journaling routine.It might be the practice of pausing before you start your day to place both feet firmly on the ground while sitting comfortably with your palms open and relaxed.  You might breathe in the aroma of coffee or chai drifting from the worktop, listen to the sound of the city coming alive, and notice the sky turning a gentle pink with the rising sun.Or perhaps you’re a night owl.   After the children are put to bed and the kitchen is tidied, you take a shower and sit on the edge of the mattress with your bare feet planted on the carpet, appreciating the silence of the home in a city that never sleeps.These rituals create muscle memory. They make checking in with yourself more accessible because your body already knows how to settle.Inner ListeningOnce you are grounded, scan yourself from head to toe. Notice where emotions live as sensations in your body.Getting started can be as simple as asking yourself questions:What’s going on with me today?How’s my head?How’s my heart?How about my breathing?What about my joints?Where’s my energy at?It may feel strange to notice there’s a knot in your stomach or a tightness across your shoulders.  It may even feel silly to attach emotions to these sensations but with practice, you begin to read your body more clearly and connect sensations to the emotions underneath.  Soon you will recognise whether a headache means you need to check your prescription, or whether it is the way your body carries rage.Supplement with the Emotion WheelIt doesn’t matter whether you’re new to inner listening or a seasoned pro.  Naming feelings is not easy.  It requires grounding, openness to the truth of your body and a willingness to be honest with yourself while remaining curious about who you are or who you are becoming.The emotion wheel can help. My brother introduced me to it and I was struck by its elegance and power.The wheel maps broad categories like joy, sadness, anger and fear into more specific emotions such as grief, betrayal, anticipation or serenity. Image: “The Feeling Wheel” by Gloria Willcox, licensed under CC BY-SA 4.0 via Wikimedia CommonsDoes this word really describe what I am feeling?If yes, accept it. If not, keep noticing until something fits.  Are you “mad” or is it closer “hostile” or “frustrated”? Naming brings clarity, and clarity shines the light on your options forwards.The ToolkitNaming is only the beginning. The harder part is working with what you find. This is where your toolkit matters.It might include exercise, sleep, nourishment, stress management, counselling, networks of friends, community activities, reading or journaling. The list is diverse and hopefully, exciting.  What new areas of your life will open up to you through these horizons?Grounding rituals can become fertile soil where you realign with your core values and beliefs.  From that place you can improve your agility, quickly identify opportunities that are compelling and pivot away from choices less well suited to your unique contribution.The wheel helps you name your feelings. The toolkit helps you deal with them. Grounding rituals ensure you build the muscle memory to keep doing both.This is not less, but more of who you are and who you are becoming.  This is deep listening to your conversation with yourself.Why It MattersWhen emotions remain vague, they simmer beneath the surface and often spill into interactions unintentionally. By giving them form with language and by decoding sensations in the body, you bring them into awareness where they can be acknowledged and worked with.This is not indulgence. It is responsibility. Leaders who listen to themselves are less likely to project, misinterpret or overreact. They show up with clarity to learn and lead.Coaching tip:               Start your day with a short self-scan.  Ground your feet.  Take some deep cleansing breaths.  Take your time and carefully scan your body from top to toe in your mind’s eye.  Glance at the emotion wheel to see which territory resonates.  Name what resonates and give yourself the choice to decide how to carry it into your day or how to set it down.  Deep listening begins with inner listening.

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