✅ Coaching Structure

Coaching is a structured, forward-focused process designed to support your personal and professional development. It is not therapy, counselling or medical advice.

During a 30 minute complimentary chemistry session, at the start of our engagement, we will define the goals you would like to work toward. These may evolve over time and we will revisit them periodically to ensure your coaching journey continues to support your priorities and growth.  Our coaching engagement will begin upon acceptance of this agreement and continue for a minimum of three months. Sessions will be delivered in person or virtually via Zoom.

✅ Confidentiality

As an EMCC-certified coach, I adhere to the EMCC Global Code of Ethics. You can review it here. Our coaching relationship will be guided by this ethical framework, including confidentiality, professional boundaries and duty of care. I adhere to strict professional and ethical standards, including applicable data protection laws. All records are securely stored and responsibly discarded at the end of our engagement.

✅ Fees & Exchange of Value

Your initial coaching programme, ClariT, includes:

• Three 90-minute coaching sessions (3–5 weeks apart over three months)
• Email support between sessions

✅ Commitment

My role is to support your success with diligence and care. I will prepare thoughtfully for each session and be fully present throughout our engagement. I ask that you honour your own goals with a similar level of commitment, including attending all scheduled sessions and completing agreed-upon actions between sessions.

✅ Scheduling & Cancellations

Your coaching time is reserved exclusively for you. If you need to reschedule, please provide as much notice as possible. I don’t charge cancellation fees, but I do appreciate your effort to honour our time together. If either of us feels it is necessary to end the coaching engagement before the agreed number of sessions, we may do so with one week’s notice. If this occurs, we will discuss the best way to conclude our work respectfully and constructively.

✅ Session Logistics

Sessions are conducted either in person or online with camera on for a more personal and effective connection. Please use a stable internet connection and headphones to improve audio quality and minimise disruptions. You are welcome to email me between sessions for support, clarification or reflection. Many clients find this an effective way to maintain momentum between our meetings.

✅ Actions & Accountability

Much of the value in coaching comes from what happens between sessions. You agree to complete the actions we co-design and to communicate openly if adjustments are needed. I’ll support you, but ultimately, the work is yours—and so is the reward.

✅ Coaching Process

Coaching can be a deeply reflective experience. At times, it may bring to light strong emotions or unresolved past experiences. If concerns arise that appear to fall outside the scope of coaching—such as the need for therapeutic support—we will explore this together with care. Where appropriate, I may suggest pausing our sessions and referring you to a qualified professional, such as a counsellor or therapist. These decisions are made collaboratively and respectfully, with your wellbeing at the centre. As your coach, I will always act within the boundaries of my professional competence, and you remain responsible for your emotional and psychological wellbeing throughout the coaching process.

If I become aware of a situation that may involve a conflict of interest or dual relationship (for example, if we share professional or social networks), I will raise it promptly so we can determine how best to proceed in a way that protects the integrity of our coaching relationship.

✅ Intellectual Property

Any materials, frameworks, or methodologies I share with you are for your personal use only. Please do not reproduce or distribute them beyond our coaching engagement.

✅ Feedback & Concerns

If at any time you have questions or concerns about our work together, I encourage you to raise them directly with me. I am committed to open communication and continuous improvement. Should you feel unable to resolve a concern directly with me, you may contact the EMCC for guidance or to raise a formal concern under their Code of Ethics.

✅ Coaching Evaluation

At the end of our coaching engagement, I may invite you to complete a brief reflection or feedback form. This is entirely optional but helps me improve my practice and better serve future clients.